First American Mortgage Trust Picks Mortgage Builder Software to Assist with ...
23.05.12
Brookline, Massachusetts (PRWEB) December 01, 2011
First American Mortgage Custody (privately held) has selected Southfield, Michigan-based Mortgage Builder Software as its new loan origination stand after a lengthy evaluation process. First American Mortgage Trust will implement the Mortgage Builder system after three months of customization and training to assist the company compete nationally in the wholesale and correspondent lending markets.
Barry Polack, president and CEO of First American Mortgage Reliability, came to the realization that the company needed the best web-based software in conduct to meet future growth objectives. The company’s current systems were not sufficiently integrated and entering materials into multiple systems was both time consuming and frustrating for employees. Customers and affair partners were unable to track the progress of their loan without placing calls or sending emails to the institution. “We were falling behind due to outdated technology and we needed to address that issue to persist in our growth,” Mr. Polack explains.
The company embarked on a more than year-desire evaluation of competing loan origination products. The company’s unique niche with FHA 203B and 203K lending programs presented problems for numerous loan origination software providers, many of whom are focused on ordinary loan products. “Mortgage Builder rose to the top of the list because they understood the FHA product lines and were talented to intelligently answer First American’s questions about how the software handles government order and oversight,” Mr. Polack notes.
Vice President Stacey Bambrick explains, “We evaluated many options for replacing our current [loan origination] software, and none of the other vendors addressed the FHA requirements. They seemed to downplay those aspects and show over them. Mortgage Builder was able to come in and consistently address those issues and come up with solutions that met both the needs of our group and FHA.” Chief Information Officer, Ariel Gruzman, comments, “Mortgage Builder was game to work closely with us to customize their software to our Business Processes. Whenever an issue surfaced, the conspire at Mortgage Builder addressed it expeditiously.”
Mortgage Builder allows First American Mortgage Trust to add a web portal to pen up loan submissions into the system faster and more securely. The web portal is customized and is built into First American’s existing website. “We wanted to recompense for sure that the transition to Mortgage Builder was seamless and provided as little disruption to our employees, point partners, and customers as possible,” says Mr. Gruzman.
“First American Mortgage Depute is excited to implement the Mortgage Builder platform and looks forward to future advancement using the system’s advanced capabilities,” Mr. Polack says.
Source: PR Web (press release)
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